Shipping Information

 
 

Free Shipping

 

We offer free shipping for orders that are $50 or more to customers from Canada and the United States.

 

Standard Shipping


Customers from the Greater Toronto Area are eligible for a standard shipping rate of $8 for orders that are less than $50

Customers from Canada and outside of the Greater Toronto Area are eligible for a standard shipping rate of $9.75 for orders that are less than $50

Customers from the United States are eligible for a standard shipping rate of $12 for orders that are less than $50.

 

Delivery Destinations and Estimated Delivery Times

Ontario 1-2 business day
Quebec 1-2 business day
Nova Scotia 2 business days
New Brunswick 2 business days
Prince Edward Island 2 business days
Newfoundland 5 business days
Saskatchewan 3 business days
Manitoba 3 business days
Alberta 3 business days
Yukon 5 business days
North West Territories 5 business days
British Columbia 4 business days

Please allow at least 2 business days for your order to be processed.
Note: We do not process orders on Canadian statutory holidays or Quebec provincial holidays.

 

FAQ

 

How do i change or cancel my order?

Once your order is placed, it cannot be modified or cancelled.

What do i do if the order i received is wrong/damaged?

If there is a problem with your order, please contact us through email info@empteacup.com. Pease note that it may take us longer than usual to reply during especially busy periods.