Free Shipping
We offer free shipping for orders that are $50 or more to customers from Canada and the United States.
Standard Shipping
Customers from the Greater Toronto Area are eligible for a standard shipping rate of $8 for orders that are less than $50
Customers from Canada and outside of the Greater Toronto Area are eligible for a standard shipping rate of $9.75 for orders that are less than $50
Customers from the United States are eligible for a standard shipping rate of $12 for orders that are less than $50.
Delivery Destinations and Estimated Delivery Times
| Ontario | 1-2 business day |
| Quebec | 1-2 business day |
| Nova Scotia | 2 business days |
| New Brunswick | 2 business days |
| Prince Edward Island | 2 business days |
| Newfoundland | 5 business days |
| Saskatchewan | 3 business days |
| Manitoba | 3 business days |
| Alberta | 3 business days |
| Yukon | 5 business days |
| North West Territories | 5 business days |
| British Columbia | 4 business days |
Please allow at least 2 business days for your order to be processed.Note: We do not process orders on Canadian statutory holidays or Quebec provincial holidays.
FAQ
How do i change or cancel my order?
Once your order is placed, it cannot be modified or cancelled.
What do i do if the order i received is wrong/damaged?
If there is a problem with your order, please contact us through email info@empteacup.com. Pease note that it may take us longer than usual to reply during especially busy periods.